Here are some of the most common questions that people have about website design, website development, eCommerce, email, and hosting.
Website Design: Before You Buy
How Much Does a Website Cost?
A complete site design can cost as little as $7500 and can grow to as much as six figures. The cost depends on how much time is needed to develop and customize the site. Using a specific business package can help keep costs down, but custom work will generally be expensive.
What Happens When You Decide on a Designer?
After speaking to a designer or design company, you’ll likely receive a survey/planning document, which will help you organize the content and design for your website. You can also meet with the designers if you’re unsure of how you want the website to look.
Once the Website is Complete, How Do I Populate, Maintain, and Update It?
Most designers will provide a user manual that describes how to operate certain features of your website. Some designers also offer training courses to help you become more web-savvy.
If I Don’t Want to Update My Website, Can It be Done for Me?
Most designers offer maintenance plans to help keep your site updated and running smoothly.
Do I Need to Buy a Domain Name?
No, once you have picked your website’s domain name, the designer will pay for the domain and will generally pay for it for one year.
How Long Will Website Design Take?
Depending on the scale and complexity of the project, website design can take from one week to three months.
Can the Designer Provide Graphics?
Website designers can provide stock images and custom graphics to help spice up your site.
If I Cancel the Project, Do I Keep the Domain Name?
Most design companies will have you create an account, which your site’s domain name is tied to. So, if you want to change design services, you can transfer the domain to a different service.
Can the Designer Help Promote My Website?
Most design companies offer search engine optimization packages to help your site receive a favorable search ranking. They also offer promotional packages to assist with marketing.
eCommerce and Online Shopping
What is a Merchant Account?
A merchant account is a bank account that tracks and transfers all the transactions done on your site.
How Do I Set Up a Merchant Account?
Site designers can provide consultations about ways that you can set up a merchant account.
Are eCommerce Platforms Secure?
Designers go to great efforts to make sure the websites and eCommerce platforms they manage are secure. Hosting packages usually include 24-hour monitoring, virus protection, and site and database backups.
How Much Will Adding eCommerce Cost?
Depending on the size of the platform and how much customization is required, adding eCommerce functionality can cost around $999.
Hosting and Support
How Do I Pay for Hosting and Support?
Site designers accept checks, debit cards, and credit cards.
What Can I Expect Once I Launch My Site?
Site designers are constantly striving to stay up-to-date with current technologies. And will also be available for consultation and discussion.
How Do I Pay for Additional Services?
Services that are not paid for on a fixed monthly basis can be paid for on a 14-day credit policy.
How Can I Check My Website Email When I’m Not at the Office?
Designers can help set up work email accounts to make sure that you don’t miss any work-related communication.